SmartLoyalty AG - customer loyalty with system
City card, Loyalty Card, Customer Card, Reward Card, Member Card
Deutsche Version english version
customer loyalty We'll call you back!
customer loyalty with chipcard technology Citycards and bonuscards as marketing instruments
customer loyalty with chipcard technology
Solutions
Loyalty cards & systems
Value cards & systems
CityCard & Networks

Produkte / Module
Hardware
Terminals
LoyaltyCards
Software
System configuration
Evaluations / CRM
Data transmission
Service
Marketing / advice
EcoService

Info-Center
Sample-Center
News-Archive
Brochures & Presentations
Success Calculator

Customer-Center
Service & Support
Design-Information

Beratung im Bereich der Kundenbindung

Beratung im Bereich der KundenbindungDevelopement

  • Requirement analysis
  • Development of suitable advantages for customer cards
  • Qualitative and quantitative market analysis
  • Choice of suitable hardware

Realization

  • Staff training
  • Communication and implementation concepts
  • Software adaptation

Operation

  • Application management, lettershop
  • Creation and evaluation of database information
  • Etc.

Can loyalty be bought? Definitely not! But effective steps to strengthen a lasting relationship ensure that the customer no longer feels like going elsewhere. The SmartLoyalty team is there to support you in this project with competence, customer service and enthusiasm. Talk to us!

Beratung im Bereich der Kundenbindung

Beratungsgrundsätze

With our experience in a wide variety of business fields we wish to spare you the costs which other companies have already paid for their lack of expert guidance. We offer four basic guidance principles which have proven themselves during the introduction of successful customer-card concepts:


Customer orientation

Although your customers do not participate in the development of
customer-card systems, in the end they decide on the success of the
system..

Result oriented

There is plenty of expensive advice around, but only the results count, i.e. the goal is the realization and successful operation of a system.

Communication oriented

The system is the basis. The advantages of a customer card must be actively conveyed from the management to the customer via the staff.

Keep it simple

Good ideas are mostly simple. They usually become complicated on their own.
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